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Zoombak ZMBK100 Advanced GPS Dog Locator | 
| Brand: Zoombak
Category: CE
List Price: $199.99
Buy New: $152.92
as of 7/29/2010 23:31 CDT details
You Save: $47.07 (24%)
New (4) Used (1) from $49.99
Seller: Prima Products
Rating:  166 reviews
Sales Rank: 33415
Format: CD
Platforms: Windows XP Professional, Windows XP Home Edition, Windows 2000
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: Yes
Operating System: N/A
Includes MP3 Player: 0
Shipping Weight (lbs): 1
Dimensions (in): 9 x 7 x 3
MPN: ZMBK100
Model: ZMBK100
UPC: 896227001001
EAN: 0096227001005
ASIN: B0014J62VM
Availability: Usually ships in 2-3 business days
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| Features:
| • | Tracks the real- time location of your dog on-demand 24 hours 7 days a week, on-demand locates are unlimited. | | • | Locate your dog¿s location anywhere within our nationwide coverage area via Zoombak.com or through our live, toll-free customer care | | • | Allows you to set up customized zones so you can be promptly notified by text message and/or email when your dog leaves the zone | | • | Offers continuous tracking and gives you your dog's location history. | | • | Live 24/7 customer support via our toll-free number can assist with locating your dog or answering questions |
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| Accessories:
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| Similar Items:
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| Editorial Reviews:
Product Description
Advanced A-GPS Dog Locator
The Zoombak Advanced GPS Dog Locator is a dependable and accurate way to help you locate your dog and bring her home safely if she runs away or is stolen. Using Assisted Global Positioning System (A-GPS), which utilizes both satellite and cellular technologies, Zoombak can help to more precisely and reliably determine the location of your Zoombak Locator.
Our small, lightweight, water-resistant locator attaches comfortably to your dog's collar with a durable and secure pouch. You can pinpoint your dog's location on-demand via Zoombak.com, mobile phone or live customer care. You can also determine your dog's location in real time using our continuous tracking option. Simply log on to Zoombak.com to view a map of her current location, as well as her path taken since leaving home. Once you create and activate your own customized safety zones, you can be promptly notified by text message and/or email (your choice) when your dog leaves the zone.
Unlimited on-demand location requests, and easy-to-use website, and a 24/7 toll-free phone number for live customer care and location support, will provide you with the peace of mind you are looking for in pet safety.
Product Features
- Personalized safety zones
- Prompt location alerts and location history
- Small and lightweight (2.5 oz)
- Water resistant
- Long-life battery (up to 5 days on standby or up to 150 location requests before recharging)
- Durable and secure pouch collar attachment
- Recommended for dogs over 15 lbs.
Service Features
Unlimited On-Demand Locates
An on-demand locate helps you to find your dog?s current location wearing the Zoombak Advanced GPS Dog Locator.
There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Dog Locator.
1. Log on to Zoombak.com
2. Send a text message via mobile phone
3. Contact cu
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| Customer Reviews:
Showing reviews 1-5 of 166
 It might work, if you can activate it! July 27, 2010
Mike K.
I purchased a Zoombak locator and needed to activate and use it the day I purchased it as I was concerned for my daughters safety. Well, good luck! I followed the outlined steps and when it came to entering the device ID I was informed that "No device matched the ID # entered". I repeated this step four times and received the same message. I contacted customer service and was informed that I was not the only one having this problem. I was assured that the Zoombak "engineers" were working to correct the problem and that it would be resolved in a maximum of 48 hours. Well, that didn't sit to well with me but what could I do. Now, over 60 hours later the problem is still not resolved and I'm back to square one with having to send customer support an email and trying to explain the problem. I will be returning my Zoombak to my point of purchase today and do not recommend that anyone buy this device. Especially if you need it for someones safety.
zoombak never works correctly July 19, 2010
Gary W. Case (New Albany, Indiana United States)
Most undependable item I have every bought.........PERIOD!!!!They say about every day when I call it may be a satelite problem or etc..... this item is not worth the hassle...buy any thing but zoombak....I am stuck with it hope you dont get pinned to the wall with this same piece of PLAIN JUNK!
ZOOMBAK June 4, 2010
peter pucilowski (FAIRMOUNT, IN, US)
2 out of 2 found this review helpful
product failed to work when placed any place in the car. Had trouble getting connected in the open yard, put the item on the shelf basically a bust
LET THE BUYER BEWARE.......... May 8, 2010
Dr. AJ (Detroit, MI)
2 out of 3 found this review helpful
FIRST OFF: I DON'T RIGHT MANY REVIEWS, BUT PEOPLE SHOULD KNOW MY EXPERIENCE WITH THIS COMPANY.
UPDATE: WELL, IF YOU DON'T READ THE REVIEWS BEFORE YOU BUY, YOU END UP IN THE SAME SITUATION AS OTHERS......I RETURNED THE DEVICE WITH NO ISSUES TO AMAZON, AND RECEIVED MY REFUND BY THE END OF THE WEEK. I CANCELLED MY ACCOUNT WITH ZOOMBAK 2 DAYS AFTER OPENING IT. IT'S BEEN A MONTH AND 6 PHONE CALLS LATER, I STILL HAVEN'T RECEIVED MY REFUND. I FINALLY LOST MY COOL, AND TOLD THEM HOW IT WAS AMAZING THEY DIDN'T HAVE ANY PROBLEM PROCESSING MY PAYMENT THE SAME DAY, BUT MY REFUND WAS TAKING AN ACT OF CONGRESS TO RECEIVE. I WAS CALMLY TOLD ON ONE PHONE CALL, "I GUARANTEE YOU WILL HAVE IT BY TUE OR WED OF NEXT WEEK." I CALLED ON THURSDAY, BECAUSE WHY? YOU GUESSED IT, STILL NO REFUND. THE LAST PHONE CALL WAS WITH A SUPERVISOR THAT SAID I WOULD RECEIVE A PHONE CALL FROM SOMEONE FROM THE COMPANY, AND A REFUND WOULD BE PROCESSED IMMEDIATELY. WELL, I KNOW YOU KNOW WHAT HAPPENED NEXT--NO PHONE CALL, NO REFUND. HE TOLD ME THAT IT WAS A DIFFERENT SYSTEM THAT PROCESSED THE REFUNDS AND IT WAS BEING "WORKED ON". SO NOW I HAVE TO GET MY CREDIT CARD COMPANY INVOLVED, AND POSSIBLY THE BETTER BUSINESS BUREAU. IF THIS DEVICE WORKS FOR YOU GREAT, BUT DON'T EXPECT MUCH FROM ZOOMBAK IF IT DOESN'T. THEY FARM OUT THERE SUPPORT TO SOME FOREIGN COUNTRY, JUST LIKE ALL THE OTHER REVIEWS. PLEASE TAKE THIS REVIEW SERIOUSLY. I'VE TRIED OTHER GPS LOCATORS AS WELL, THE FANATIC DIGITAL AND ESCORT ENTOURAGE. THE FANATIC DIGITAL IS SKETCHY AT BEST AND I WOULD NOT RECOMMEND IT.
THE ESCORT Entourage PS IS AWESOME!! (I guess I mentioned I might purchase it in my original review)
Escort Entourage PS Kit-0019 GPS Vehicle Tracker (Black)
No problems or complaints about THAT product.
ORIGINAL REVIEW:
You could pretty much copy and paste anybody else's review into this one. I was never able to get connected. I tried updating the software for 2 days. Had it sitting on top of a post in the middle of a metropolitan suburb, with clear view to the sky--nothing. Was really hoping this would work. Wanted to buy at least 1 more if it even worked a little, which it didn't. I had also purchased a fanatic digital device, which I can at least communicate with.....but that's another story.
Customer service: same response here--polite, overseas help from somewhere with scripted responses.
Kudos to Zoombak on their marketing, tractor-beams, sucked me right in.....only to disappoint. Not only that, there is no way to determine whether there are actual differences in the models are just the accessories they ship with the unit. Which, is vague at best, and caused me to unnecessarily purchase the another car installation kit--which was returned with the defective device.
Would I recommend? After doing more research AFTER purchasing the device, I would say the bulk of indviduals seem to be disappointed with Zoombak in some way, shape or fashion. So, no, I wouldn't recommend this product at this time. I will however follow the reviews, and if they significantly improve, may have another go at it.
I'm considering the Escort Entourage PS:
Escort Entourage PS Kit-0019 GPS Vehicle Tracker (Black)
It's quite a bit more money up front, but has a few more options.
 Works But Customer Service Sucks April 23, 2010
J. Spafford (Los Angeles, CA)
3 out of 3 found this review helpful
As I type this I'm sitting trying to reach customer service to correct over billing for the fifth time in the last year. Customer service sucks. They are idiots and don't listen. I had my first device break and it took 10 calls to customer service before they sent me a new device, over a period of 4 months, while I was still being billed for it.
Then once I got the new device, I started being billed for both. They would never provide a RMA to return the first unit even after 6 requests via phone and email. So I still have it.
I don't use the service often. I bought it for my motorcycle as a anti theft tool. The unit worked pretty well when it did work. The software and online services they use have gotten better and better over the year and a half or so I've used it. Before if the unit was in a parking garage or somewhere where it didn't have a perfect view of the sky it didn't work. Now it's a little better using cell phone a-gps.
The iPhone application is nice.
Really bottom line is that the pros equal the cons. As long as you don't ever have any device problems or technical issues where you'd have to deal with their lame customer service, it's fine. Otherwise you'll want to run this thing over with your car.
The battery doesn't last that long if you constantly track it. And on standby, I get about a week out of it. Now though they have a batt extender. The monthly service fee isn't that bad. At the time when I bought this a few years ago, this was the best thing out there for the price. Now I don't know...
Oh and the car power adapter I got when I purchased it never worked right and Zoombak never sent me a new one despite telling them about the issue 7 times. Morons.
Showing reviews 1-5 of 166
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